Control Room Operators (CRO) monitor a client’s high-value shipments in accordance with pre-defined service level agreements using the Risk Monitoring software platform.
Control Room Operators generate the required documentation/reports related to the monitoring of those loads.
Manage any incident escalations in accordance with pre-defined service level agreements.
Adhere to all operational documentation, such as Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs) while monitoring the clients load.
Požadované dovednosti a znalosti
Práce s PC - databázové systémy
Angličtina - aktivní
Nabízené benefity
Jiné výhody (Multisport card, Life/Pension insurance)